Xpollens Webdesk
A complete Securized Web Application to manage your activity
Alongside our API platform, we offer clients a powerful, user-friendly back-office tool designed to effortlessly manage their accounts and service operations.
Your Webdesk empowers you to seamlessly manage all types of client requests, ensuring smooth and efficient operations
Secure access with SCA to your dedicated Webdesk
Access to the Webdesk tool is protected by a robust two-step authentication process, combining your login credentials with a secure code generated by an authentication app.
Manage your Customers onboarding
Through the WebApp, you gain full visibility into your customers’ onboarding process, whether for individuals or other client segments—ensuring a smooth and efficient experience.
Individual customers :
Professionals customers
Manage your Customers accounts
The WebApp provides partners with an intuitive search engine for effortless access to customer accounts. Sensitive client data remains securely restricted to authorised users, guaranteeing confidentiality and regulatory compliance.
Manage your Customers profile
As a partner and with proper authorization, you can have access to the customer information from identity, to risk level and KYC documentation.
Manage your Customer account
As a partner and with proper authorization, you can have access to the customer account information, to freeze or close the account , to update the account limitations,..
Manage your Customer card
As a partner, and with the necessary permissions, you can securely access customer card information, enabling you to adjust card limits, initiate replacements, and deliver comprehensive support for all card-related needs.
Manage your Customer operations
As a partner, and with the necessary permissions, you can view customer account operations in real time—enabling you to promptly address any queries related to payment status with confidence and accuracy.
Manage your Team access
As a partner, and with the necessary authorisations, you have full control over user management—enabling you to create, modify, or deactivate user accounts, and tailor access rights to ensure secure and compliant operations.
Rights are defined by a profil, which is easly managable via a dedicated page.
Manage your security
As a partner, and with the right authorisations in place, you can implement a four-eyes validation workflow for critical actions, ensuring enhanced oversight and reducing the risk of internal errors or fraud.

Updated about 1 year ago