What's new : sensitive nationalities


What’s new

As part of strengthening our security processes during onboarding, a new check will be applied to nationalities considered sensitive.

From now on, during the onboarding of a person concerned, a second proof of identity will be required to complete the verification.

Why is this a breaking change?

End users with a sensitive nationality will no longer be able to onboard without providing a second identity document.

This change introduces a breaking change in your onboarding flows: when a sensitive nationality is detected and validated using the first identity document, the expectedCount for expectedDiligences.type = Identity increases from 1 to 2, indicating that a second document is now required.

"expectedDiligences": [
            {
                "type": "Identity",
                "expectedCount": 2,
                "possibleDiligenceSubTypes": [
                    "PASSPORT",
                    "RES_CARD"
                ]
            }

Impact

To continue onboarding these users, you will need to update your onboarding flow so that the user can upload a second document.


Additional information

Additional informationYes/No
UpsellYes

Related documentation

https://docs.xpollens.com/docs/sensitive-nationalities#/